Thinking about becoming a foster carer? Call us now on 0800 0443 789 or register your interest here


If you really want to make your mark in a rapidly growing business that is committed to improving the lives of children and young people, we have the role for you!


We have a fantastic opportunity for a motivated and enthusiastic administrator to join our team in Whetstone. The successful candidate will be responsible for providing a comprehensive administrative service to the team to ensure an effective and efficient service.


You will be required to provide a high-quality service to all internal and external stakeholders, including meeting and greeting, being the first point of contact for telephone calls


This is your chance to join a high achieving team at Jay Fostering. We are part of the National Fostering Agency Group and while we retain our own identity we have benefited from the support of NFA ’s services including working with fourteen other acquired fostering agencies nationwide.


The NFA Group is one of the largest independent providers of high quality foster care and special needs education and care. We partner closely with Local Authorities and UK foster carers to create the best possible opportunities and outcomes for child fostering. With Acorn Care and Education a part of the NFA family we provide special needs education and care across 20 schools and 19 residential care homes nationally. Our vision is to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world. Every day we improve the lives of thousands of young people, their families and communities through a relentless focus on caring and learning.


Who we are looking for

You will have experience of working within an office environment and supporting a busy team. The successful candidate will need a good working knowledge of Microsoft Office applications, including Microsoft Excel to create reports.  It is important that you are able to work efficiently within a fast-paced environment. You should have the ability to meet tight deadlines and work calmly under pressure.

We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability though on-going training as agreed with your line manager. 


Key Responsibilities

  • Provide a comprehensive administrative service, including the provision of information and appropriate support in accord with procedure and in response to requests, liaising with colleagues were necessary
  • Taking & writing up minutes at monthly fostering panels
  • Deal quickly and efficiently with telephone calls and emails, transferring them through to the relevant person or department and advising managers of any important issues or of any matter concerning child protection
  • Provides a confidential and effective point of contact for the agency.
  • Supports the team and managers with any additional tasks such as minuting, projects and research.
  • Inputting of data into the agency’s in house software systems
  • Meeting & greeting visitors to the office
  • Assisting with setting up meetings and training sessions
  • Ordering key office consumables and catering for meetings/training courses
  • Maintaining & ensuring key information such as statuary checks are in place and in date
  • Assisting the senior administrator with ensuring the office is kept clean & ordered at all times

Essential Criteria

  • Experience within an administrative role
  • Strong IT skills
  • Good communication skills, both spoken and written
  • Willingness to learn and happy to undertake professional training where necessary
  • Team player
  • Organised with the ability to manage numerous tasks & deadlines
  • An awareness of how key social media platforms work and operate within a business setting (desirable)


We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.


We are an Equal Opportunities Employer


Quick Information

Permanent - Full Time




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Job Description

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